HP Officejet Pro 8620 Troubleshooting Guide

 Are you facing issues with the HP Officejet Pro 8620 printer? Looking for the hp officejet pro 8620 troubleshooting tips to resolve the issues associated with it? Well, with time, there may be a possibility that you may face the various issues associated with hp officejet pro 8620. In this blog, we have presented a simple user manual guide that helps you in troubleshooting the issues with the HP officejet pro 8620 printers. Let’s get started without any further delay. 




Instructions for HP Officejet Pro 8620 Troubleshooting 

Go through the below instructions for resolving the various issues with HP Officejet Pro 8620 printer:

Problem 1: HP Officejet Pro 8620 Printer Driver Unavailable 

  • The first step is to download the HP Easy Start software on your device.

  • After that, go to the folder where you have saved the HP easy Start driver.

  • Next, open the saved software and then choose the “scan now” option.

  • Tap on the update option given in the front of the home page.

  • Turn off your wireless router and HP Officejet Pro 8620 printer.

  • In the next step, disconnect all the USB cables from your devices.

  • After waiting for 10 seconds, turn on your computer and printer.

  • Activate your wireless router.

  • Now, try to test print to check whether the printer driver and software is installed properly or not.


Problem 2: HP Officejet Pro 8620 Printer Will Not Connect to WiFi 

  • Firstly, access the HP Officejet Pro 8620 printer official website.

  • After that, choose the printer network settings.

  • Next, access the wireless setup wizard.

  • Now, you will see that a list of the wireless network will be displayed on the printer panel. 

  • Select the WiFi on your device and then tap on the continue button to proceed further.

  • Go ahead with the wizard procedure and complete the on-screen instructions. 

  • If your printer panel does not show the printer screen then tap on “Add network”. 

  • In the next step, enter the wireless network ID and the security key.

  • Complete the instructions displayed on the screen to finish the HP Officejet Pro 8620 WiFi setup. 


Problem 3: HP Officejet Pro 8620 Printer Offline Error 

  • Reboot your printer and computer.

  • After that, restart your wireless router.

  • Thereafter, check whether your printer is offline or online.

  • If your printer is offline then go to the next step. 

  • Click on the device settings and go to Printers.

  • Select your printer and right-click on it to select the “Use Printer Online” option.

  • Now, you will see that your printer will set to the online mode automatically. 

  • Still your printer is showing offline then clear the ongoing print jobs.

  • Tap on your printer name two times and then choose the “Printer Menu”.

  • Cancel all the documents you have commanded for printing. Turn on your printer.

  • Make sure that there isn't any jammed paper. Also, ensure that all the USB cable connections are correct.



Congrats! By following the above instructions, you can know hp officejet pro 8620 troubleshooting tips and resolve the various issues associated with your printer easily without any hassle. 
Location: United States

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